Terms of Service

1. Introduction

Welcome to Chorlton Plumbing ("Company", "we", "our", "us"). By using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

2. Services

2.1 Service Description

We provide plumbing services in Manchester and surrounding areas. Our website allows customers to learn about our services and submit enquiries.

2.2 Service Availability

• We aim to respond to all enquiries promptly but cannot guarantee immediate availability
• Service times may vary depending on urgency and current workload
• Emergency services may be subject to additional charges

3. Website Use

3.1 Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not:

• Violate any applicable laws
• Infringe on anyone's rights
• Interfere with the website's operation
• Submit false or misleading information

3.2 Contact Form

• Information submitted must be accurate and truthful
• We reserve the right to decline service requests
• Submission of the contact form does not constitute a binding agreement for services

4. Pricing and Payment

4.1 Quotes and Estimates

• All quotes are valid for 30 days unless otherwise stated
• Final prices may vary based on:
  • Actual scope of work required
  • Additional materials needed
  • Unforeseen complications
• We will inform you of any significant price changes before proceeding

4.2 Payment Terms

• Payment methods accepted will be specified at time of service
• Payment timing and schedules will be agreed upon before work begins
• Late payments may incur additional charges

5. Warranties and Guarantees

5.1 Workmanship

• We warrant our workmanship for [period] from completion
• This warranty covers defects in our installation or repair work
• The warranty does not cover:
  • Normal wear and tear
  • Misuse or abuse
  • Alterations by others
  • Damage caused by external factors

5.2 Materials

Materials are covered by manufacturers' warranties where applicable

6. Liability

6.1 Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for:

• Indirect or consequential losses
• Loss of profits or business
• Damage not caused by our negligence
• Issues arising from circumstances beyond our reasonable control

6.2 Insurance

We maintain appropriate professional insurance coverage

7. Cancellation and Rescheduling

7.1 By Customers

• Please provide at least 24 hours notice for cancellations
• Late cancellations may incur a fee
• Emergency cancellations will be handled on a case-by-case basis

7.2 By Company

We reserve the right to cancel or reschedule appointments due to:

• Emergency situations
• Severe weather conditions
• Illness or unavailability of appropriate personnel
• Other circumstances beyond our control

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property and protected by UK copyright laws.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms, please contact us at:[Insert Contact Information]

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

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