Privacy Policy

Effective date: 18th November, 2024

1. Introduction

Chorlton Plumbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you use our contact form, we collect:

  • Name
  • Phone number
  • Email address
  • Any additional information you choose to provide in your message

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type
  • Device information
  • Traffic data and browsing patterns through analytics tools
  • Cookie data

3. How We Use Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Analyze website traffic and usage patterns
  • Remember your preferences
  • Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website features.

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries
  • Provide requested services
  • Improve our website functionality
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

5. Data Storage and Security

  • Your contact form submissions are transmitted via email
  • We implement appropriate security measures to protect your information
  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Chorlton Plumbing[Insert your business address][Insert contact email]

10. Supervisory Authority

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).