Terms and Conditions

Welcome to Chorlton Plumbing & Heating. These terms and conditions govern your use of our website and services. By accessing our website or using our services, you agree to these terms and conditions in full. If you disagree with any part of these terms, please do not use our website or services.

These terms apply to all users and visitors of our website and customers of our plumbing, heating, and related services.

Chorlton Plumbing & Heating provides plumbing, heating, and related services to residential and commercial properties in Manchester and surrounding areas. By engaging our services, you agree to the following terms:

• All quotations provided are valid for 30 days from the date of issue unless otherwise stated.
• Work will be carried out during normal working hours (8:00 AM to 6:00 PM, Monday to Friday) unless otherwise agreed.
• Additional charges may apply for emergency call-outs, weekend work, or bank holidays.
• We reserve the right to adjust quotations if unforeseen circumstances arise during the completion of work.
• You are responsible for ensuring our engineers have clear access to work areas.

By engaging our services, you agree to the following payment terms:

• Payment is due upon completion of work unless otherwise agreed in writing.
• For larger projects, we may request a deposit before work commences and staged payments.
• We accept payment by bank transfer, cash, credit/debit card, or cheque.
• Late payments may incur additional charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
• All materials supplied by us remain our property until payment is made in full.

We provide the following warranties and guarantees for our workmanship and materials:

• Our workmanship is guaranteed for 12 months from the date of completion.
• Manufacturer warranties apply to all materials and products we supply and install.
• Warranties do not cover damage due to misuse, accidental damage, or normal wear and tear.
• Warranties may be void if work or equipment is modified by third parties.
• All warranty claims must be reported to us promptly.

Our cancellation and rescheduling policy is as follows:

• You may cancel scheduled work up to 24 hours in advance without charge.
• Cancellations with less than 24 hours' notice may incur a cancellation fee to cover our costs.
• If you need to reschedule, please give us as much notice as possible.
• In the rare event that we need to cancel or reschedule, we will provide as much notice as possible and prioritize rescheduling your appointment.

By using our website, you agree to the following terms:

• The content on our website is for general information purposes only.
• We strive to keep information accurate and up to date, but we make no representations or warranties about the completeness, accuracy, reliability, or availability of the website.
• We reserve the right to modify or discontinue any aspect of our website without notice.
• You must not attempt to gain unauthorized access to our website, server, or any connected database.
• You must not use our website in any way that breaches applicable laws or regulations.

All intellectual property rights in our website and its content belong to Chorlton Plumbing & Heating or our licensors. This includes but is not limited to:

• Our logo, brand name, and any associated trademarks.
• The design, layout, and appearance of our website.
• All text, graphics, images, videos, and other media content.

You may print or download content from our website for personal, non-commercial use only. Any other use requires our prior written consent.

To the fullest extent permitted by law, Chorlton Plumbing & Heating shall not be liable for:

• Any indirect, consequential, or incidental losses or damages.
• Loss of profit, revenue, goodwill, or anticipated savings.
• Any loss or damage arising from your use of our website or services.
• Failure or delay in performing our obligations if such failure or delay is due to circumstances beyond our reasonable control.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by English law.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes indicates your acceptance of the modified terms.

We recommend checking this page periodically to stay informed of any updates.

If you have any questions about these terms and conditions, please contact us at:

Chorlton Plumbing & Heating
Email: info@chorltonplumbers.com
Phone: 0161 123 4567
Address: Manchester, United Kingdom